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While the portal is robust, no system is perfect. If https://portail.stib-mivb.be/irj/portal is unreachable, here is the "best" backup plan:

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STIB/MIVB operates a massive network of 4 metro lines, 17 tram lines, 55 bus lines, and 11 night bus lines. Coordinating thousands of drivers and station agents across this network requires robust digital infrastructure.