If you have access to the Prezi dashboard for that presentation, you can download it in several formats: 0;3b8;0;a39;
The following methods require you to be the owner or have explicit permissions for the presentation: download prezi presentation from link better
If you have a Free account and see a "Download" button, it will usually only allow you to download a PDF , not an editable presentation. If you have access to the Prezi dashboard
I can then walk you through the exact technical steps for your specific account level. download prezi presentation from link better
Free users who cannot download the file but need a video version.