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If the clean slate method fails, you likely need to contact your IT admin or IBM support to the old activation so your 20-digit authorization code can be used on what the system now perceives as a "new" machine.
If these steps don't work, verify that your IBM License Key Center code is still active and hasn't expired. Fixing IBM SPSS License Activation Issue - FAQ - JustAnswer If the clean slate method fails, you likely
If the automatic connection fails inside the Wizard, there is usually an option during the process to select "Perform manual registration." If the clean slate method fails
